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BUSINESS TRAINING IN LEADERSHIP

Un abrazo de apoyo

Emotional Intelligence Workshop

Learn to manage and regulate one's own emotions in a way that can improve the quality of life with oneself and with other people in the environment. Be aware of your own emotions and know how to recognize them. Be aware of the emotions that move us in the work environment and be able to read the moments and reactions of our collaborators, in a healthy and constructive way.

El trabajo en equipo

How to Lead Work Teams

An articulated work team can focus its energy on achieving the objectives set and the work climate of a well-managed team promotes and enhances the growth of its collaborators, strengthens relationships and the sense of belonging to the organization. Today the final results depend on a team that communicates well, that is focused and aligned on the results and to a large extent that depends on its direction and facilitation.

Consultor de línea directa

Customer Service Workshop

All actions aimed at providing a good customer service experience are carried out to meet the satisfaction of a product or service.
We are not referring exclusively to the moment a customer makes a purchase, but what happens before, during and after the purchase of a product or use of a service.
The image of the brand depends on customer service, attitude, training and communication of employees about the service provided.

Reunión creativa

How to Positively Influence

Currently, the psychology of influence is a field of research that has been developing for 30 years and that, together with behavioral economics, allows us to advance in the field of organizational development. We currently have influence systems and tools capable of modulating and improving behaviors on a personal level and with the work environment.

Un, joven, en, un, estudio de grabación

Group Sign

Assertive Communication Tools

Knowing how to say things at the right time, in the right way, in the right tone, to the right person is the goal of assertive communication. Know how to give feedback so that people understand and make the necessary adjustments for constant improvement. Assuming appropriate body language and deep listening ensures that our communication allows us to open and build relationships

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